Privacy Policy

1. Who We Are

Culture Elevate.® is a private company limited by shares registered in England and Wales.

Registered Company Number: SC849218

Registered Office: Seedhill, Paisley. PA1 1JE. UK

Email: enquieries@cultureelevate.co.uk

Telephone: +44 7824 341530

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Culture Elevate.® is the Data Controller of your personal data.

2. The Personal Data We Collect

We may collect and process the following categories of personal data:

Identity Data - Name, job title, company name.
Contact Data - Email address, telephone number, business address.
Financial Data - Billing details and payment information (processed securely via third-party providers).
Technical Data - IP address, browser type, device type, website usage data.
Communications Data - Information submitted via contact forms, email correspondence, workshop registration, or service enquiries.

We do not intentionally collect special category data unless necessary for delivery of agreed services and only with explicit consent.

3. Lawful Basis for Processing (Article 6 UK GDPR)

We process personal data under the following lawful bases:

Contractual necessity – to deliver agreed services
Legitimate interests – to operate and improve our business
Legal obligation – to comply with UK law
Consent – for marketing communications and optional cookies

You may withdraw consent at any time.

4. How We Use Your Data

We use your data to:

Deliver consulting, coaching, and training services
Manage bookings and payments
Respond to enquiries
Maintain financial and legal records
Improve website performance
Send marketing communications (where consent has been given)

We do not sell personal data.

5. Data Sharing

We may share your information with:

IT and website hosting providers
Payment processors
Accountants and legal advisers
Regulatory authorities where required

All third parties are required to comply with UK data protection law.

6. International Transfers

Where data is transferred outside the UK, appropriate safeguards are implemented, including International Data Transfer Agreements (IDTAs) or adequacy regulations.

7. Data Retention

We retain data only as long as necessary:

Client records: up to 6 years (tax and legal compliance)
Marketing data: until consent is withdrawn
Website analytics: in line with cookie settings

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure
Restrict processing
Data portability
Object to processing
Lodge a complaint with the UK supervisory authority

The UK supervisory authority is the:

Information Commissioner's Office

Website: https://ico.org.uk

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy periodically. The most current version will always be available on our website.

Cookie Policy

This Cookie Policy operates in accordance with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website.

2. Types of Cookies We Use

Strictly Necessary Cookies
Essential for website functionality.
Analytics Cookies - Help us understand website usage and improve performance.
Marketing Cookies (if applicable) - Used to deliver relevant content and measure campaign effectiveness.

3. Lawful Basis

Non-essential cookies are only used with your explicit consent via our cookie banner.

You may withdraw consent at any time through your browser settings or cookie management tool.

4. Third-Party Cookies

Some cookies may be set by third-party providers such as analytics or payment platforms. We do not control these cookies.